Terms and conditions

Abstract

Gallea aims to simplify the purchase process of local art by combining art and technology. Gallea is a network of art lovers, artists and urban exhibitors. By registering to Gallea’s platform, members agree to the following terms and conditions:

GALLEA’S EXHIBITORS AGREE TO:

  • Reserve wall spaces listed on Gallea at no cost and only for works available on Gallea’s platform.
  • Actively manage their profile by ensuring that all information, photos and availabilities of the reserved spaces are up to date.
  • Sort and treat display requests from artists within 7 days when a Gallea’s wall space is empty except when:
    • there is no artwork matching the atmosphere of the establishment among the requests according to the subjective opinion of the owner / manager
    • the property is under renovation
    • the establishment is temporarily closed for more than 2 weeks
  • Take knowledge of the contents of the email, verbal or written notifications of changes to the terms and conditions informed by Gallea.
  • Confirm transactions when a purchase is made by calling one of Gallea's managers (5144515673, 5147759507 or 4507752524) with the transaction code that the client has received by email, then have them sign the confirmation of receipt in annex 1 before leaving with the painting. (The confirmation of receipt form must be kept by the institution.)
  • Redirect customers wishing to buy or to learn about the works to the associated codes displayed on the Gallea.ca tags so they can buy directly with their credit card online.
  • Provide the necessary equipment to prepare the walls for a safe display of the artwork on the walls (nails, screws, hammer, etc.). Otherwise, the exhibitor agrees to pay fees for wall hardware such as velcro Command Strips, nails, etc. provided by Gallea. (The artist is only responsible for the preparation for display of the artwork, with the iron wire installed behind the canvas.)
  • Respect the artists' work by prohibiting clients and staff from touching or moving the works except in the case of a post-sale, post-confirmation and post-signature transaction.
  • Respect the initial agreed display placement of an artwork during the 3-month display period to avoid confusions concerning the Gallea reference codes. Fees of 50$ per artwork will be charged to the establishment for any change of location within the same business during the 3-month period. In the case of early cancellation of the display of an artwork by the establishment within the three-month contract, fees of 100$ per artwork removed will be charged to the business.
  • Be courteous and friendly when interacting with Gallea's artists and clients
  • Inform Gallea of any changes related to the operations of the establishment that may influence the transactions and / or the agreement with Gallea such as the changes regarding business hours, owners / managers, contact information, website, etc.
  • Contact and notify Gallea of any problem related to transactions and contacts with the artists and customers by email (<a href='mailto:info@gallea.ca'>info@gallea.ca</a>) or by phone. All sales of the displayed artwork must be made through gallea.ca or will not be considered valid.

GALLEA ARTISTS AGREE TO:

  • Actively manage their profile by ensuring that all information, photos and availability of their artwork on Gallea’s platform are accurate and up-to-date. The profile picture must show the artist and only the artist without indecent content. An image orphoto representing another object than a portrait of the artist will not be accepted. Photos of artwork must be centered, cropped without background and with uniform brightness. Gallea reserves the right to remove the picture or to remove the visibility of a picture, image or profile that does not meet the criterions mentioned above. If an online displayed artwork is sold through Gallea but is no longer available at the moment of purchase, service charges and administration fees may be charged to the artist.
  • Ensure the optimal realistic representativeness of their works on the platform. The owner or manager of the establishment can refuse a work if the quality, colors or dimensions do not faithfully reflect the work displayed on Gallea’s online platform.
  • Take knowledge of the contents of the email, verbal or written notifications of changes to the terms and conditions informed by Gallea.
  • Deliver their works within 7 days when assigned a Gallea establishment’s space. If this period is exceeded, the institution is entitled to allocate the space to another artist.
  • Make sure that their artwork is ready for display, (wire installed, frame, etc.) when brought to the exhibitor.
  • Redirect interested customers to the Gallea’s online platform.
  • Respect the initial agreed display placement of an artwork during the 3-month display period to avoid confusions concerning the Gallea reference codes.
  • Be courteous and friendly when interacting with institutions and clients.
  • Respect the 3-months-posting agreement as any sale of physically displayed artwork during the 3 months in an establishment must be processed through Gallea’s platform. It is not possible to withdraw the work displayed by Gallea in establishment before the end of the 3 months’ period unless it is sold via Gallea.ca or unless the artist pays Gallea the 30% value of the displayed price of the artwork. A physically displayed artwork in a Gallea’s establishment is automatically available for sale for the entire three months’ period. In the case of a work displayed on the platform and not in an establishment, the artist may withdraw it at any time, unless the work is sold via the gallea.ca platform, in which case the artist will have the responsibility to make the work available to Gallea for delivery to the customer who made the purchase. It is not allowed to change the price of an artwork during the 3 months’ period.
  • Respect the means of delivery, dispatch or deposit requested by the buyer when a work is sold on the platform or in an establishment:
    • By pick-up in person: No action required by the artist
    • By mail: Pack and label the artwork, request pick-up by Canada Post or deposit at one of Canada Post's offices.
    • By pick-up at one of the Gallea’s service points: Pack and label the artwork, then deliver it to Gallea's pick-up point. No action is required from the artist if the sold work is displayed physically in an establishment at the time of a sale.
  • Respect the agreement of 10% establishment, 20% Gallea and 70% artist of the price for the sale of a Gallea’s physically displayed artwork and the agreement of 30% Gallea and 70% artist of the price for the online-displayed-only sale of a displayed artwork.
  • Inform Gallea if he/she cannot ensure the in-time pick-up delivery or availability of an artwork. If an artwork is not picked-up by the artist within one week after the end of a contract, it will be stored at one of Gallea's service points for the artist with applicable additional service fees.
  • Be responsible for insuring their artwork, as the institutions are not held responsible for any damages, theft or loss.
  • Contact and notify Gallea for any problem regarding transactions by email (<a href='mailto:info@gallea.ca'>info@gallea.ca</a>) or by phone (5144515673, 5147759507 or4507752524), depending on the emergency of the situation
  • Make sure to have the establishment sign the confirmation of receipt as proof of the deposit of their work for a physical display.

BUYERS AND CUSTOMERS GALLEA COMMIT TO:

  • Proactively manage their profile by ensuring that all contact and billing information are accurate and up-to-date.
  • Ensure optimal realistic representativeness of an artwork on the platform before buying. All purchases are final and non-refundable except if the purchased artwork is no longer available at the time of the transaction, case in which the total of the transaction will be refunded to the buyer.
  • Take knowledge of the contents of the email, verbal or written notifications of changes to the terms and conditions informed by Gallea.
  • Pick up the artwork within 7 days after a purchase is processed. If this period is exceeded, the work will be transported to one of Gallea’s service points.
  • Respect the means of delivery or deposit requested during the purchase:
    • By pickup in establishment: Show the confirmation code in person, wait for the code verification and sign the confirmation of receipt of before leaving with the artwork.The buyer is responsible of checking the availability of the establishment for the pick-up of the art work beforehand, by telephone or in person.
    • By mail: No action required
    • By pickup at one of the Gallea pickup points : Appear in person with the confirmation code or other means established by Gallea.
  • Be responsible for a purchased work from the moment it is delivered to them or from the moment it is picked up in an establishment.

GALLEA COMMITS TO:

  • Offer its best efforts to ensure a dynamic platform and a courteous and understanding service to its members.
  • Inform members of changes regarding Gallea’s services and policies.
  • Respect the agreement of 10% establishment, 20% Gallea and 70% artist of the price for the sale of a Gallea’s physically displayed artwork and the agreement of 30% Gallea and 70% artist of the price for the online-displayed-only sale of a displayed artwork.
  • Offer its best efforts to ensure the respect of the means of delivery, shipping or deposit requested by the buyer when an artwork is sold on the platform or in an establishment. Alternative means of delivery or pickup will be suggested by Gallea otherwise.

For any further questions, please refer to our FAQ at www.gallea.ca/faq